frequently asked questions
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In short: a different lens.
Builders are masters of execution—they manage time, budget, and construction logistics. Architects design systems and structures with an eye for the big picture. Interior designers? We operate at the human scale.
We obsess over materials, proportions, textures, light, and color—because these details deeply affect how a space feels and functions, lives, and supports well-being.
We stay current on materials and furnishings because we know how much they matter. Not just to style, but to experience. It’s about more than aesthetics—it’s about how a home works and how it makes you feel.
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Every project comes with its own unique parameters, so we begin by working with potential clients to define a clear scope of work. The first step is a 20-minute discovery call where we assess compatibility between your project needs and our team’s expertise and current bandwidth. From there, we’ll schedule a site visit (for renovations) or a plan review (for new builds). After that meeting, we craft a detailed Scope of Work & Design Fee proposal tailored specifically to your project.
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Every project is a little different depending on its scale, complexity, and scope. To start the process we ask potential clients to fill out an Inquiry Form and we subsequently schedule a Discovery Call.
When it comes to developing your Scope of Work, we estimate how many design meetings your project will require and typically space those meetings about three weeks apart. For example, if your project includes five design meetings, you can expect to complete the design phase in roughly 15 weeks before moving into the Documentation phase.
The Execution phase (when the actual construction and installations begin) varies based on factors like supply chain timelines, skilled labor availability, and your contractor’s schedule.
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We include one round of design revisions following each client presentation. Because our presentations are quite comprehensive, we’ll leave you with digital copies of all materials to review at your own pace. We ask that you share your feedback and any revision requests within one week—this allows our team enough time to thoughtfully incorporate changes and prepare for the next design meeting.
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Considering the significance of the investment you are taking on with any renovation or new build, it can feel overwhelming to select a contractor. We suggesting taking into consideration the following when interviewing candidates:
Rates & Contract Structure
Ask how the GC structures their contracts. Common formats include:Time & Materials
Fixed Price (Lump Sum)
Cost-Plus
Guaranteed Maximum Price (GMP)
Each has its pros and cons. For example, some clients gravitate toward Fixed Price for its predictability—but keep in mind that if the contractor overestimates, you don’t keep the savings. Understanding the structure—and how transparent and flexible the GC is within it can help you avoid surprises down the road.
Personality Fit
This could arguably be the most important factor. A good working relationship is built on trust and clear communication, and your gut feeling matters. Ask yourself: Does this person listen well? Are they responsive? Do they seem collaborative? A contractor who’s a good communicator and feels like a trustworthy partner from the outset is often the best choice—even if they’re not the cheapest.Visit an Active Job Site
There’s no substitute for seeing their work in action. A site visit gives you insight into how the GC runs their jobs—cleanliness, crew behavior, and organization all speak volumes. If possible, meet the project manager who’d be assigned to your job; they’ll likely be your main point of contact.Call References
Speaking with past clients is incredibly valuable. Ask what it was really like to live through the process—communication, quality, timeline, change orders, and how issues were handled. There’s a lot of confidence to be gained from hearing firsthand experiences. -
Yes! We’ve completed projects across multiple states and are always open to discussing new opportunities beyond the Seattle area.